Why Choose Dukaane Apps?

Our apps are designed with simplicity and functionality in mind. Whether you're a customer looking to shop locally, a shop owner wanting to expand your business, or someone looking for flexible earning opportunities, we have the perfect app for you.

Our Story

Dukaane was founded in 2020 with a simple mission: to empower local businesses and transform the way people shop in their communities. We noticed that while large e-commerce platforms were growing, local shop owners were struggling to compete in the digital age.

Our team of passionate developers and business experts came together to create a comprehensive ecosystem that connects local shops with customers in their area, while providing shop owners with the tools they need to thrive online.

Our Mission

To create sustainable local economies by connecting communities with their neighborhood shops through technology. We believe that strong local businesses create stronger communities.

Our Values

• Community First: We prioritize the needs of local communities and businesses.
• Innovation: We continuously improve our technology to better serve our users.
• Transparency: We believe in open and honest communication with all stakeholders.
• Empowerment: We provide tools that empower shop owners to grow their businesses.

Why Work at Dukaane?

At Dukaane, we're building technology that makes a real difference in people's lives. Our team is passionate about creating solutions that help local businesses thrive and communities connect.

We offer competitive salaries, flexible work arrangements, and the opportunity to work on meaningful projects that impact millions of users across India.

Current Openings

We'd Love to Hear From You

Whether you have questions about our apps, need support, or want to partner with us, our team is here to help.

Other Ways to Reach Us

Email: support@dukaane.com

Phone: +91-9876543210

Address: 123 Business District, Bangalore, Karnataka 560001

Business Hours: Monday - Friday, 9:00 AM - 6:00 PM IST

Information We Collect

We collect information to provide better services to all our users. The types of information we collect depend on how you use our apps and services.

• Personal Information: When you create an account, we collect information like your name, email address, phone number, and location.
• Transaction Information: We collect information about the purchases you make, products you view, and shops you interact with.
• Device Information: We collect device-specific information such as hardware model, operating system, and unique device identifiers.

How We Use Information

We use the information we collect to provide, maintain, and improve our services, including:

• Processing your transactions and delivering products
• Personalizing your experience and showing relevant content
• Developing new services and features
• Communicating with you about products, services, and promotions

Information Sharing

We do not sell your personal information to third parties. We share your information only in the following circumstances:

• With shop owners to fulfill your orders
• With delivery partners to deliver your products
• When required by law or to protect our rights
• With your consent

Getting Started

Welcome to Dukaane! Here's how to get started with our apps:

1. Download the appropriate app for your needs (Customer, Shop Owner, or Delivery Partner)
2. Create an account using your phone number or email
3. Complete your profile with the necessary information
4. Start exploring features and services available in your area

Account Management

Learn how to manage your Dukaane account:

• Updating Profile: Go to Settings > Profile to update your personal information
• Changing Password: Navigate to Settings > Security to change your password
• Payment Methods: Add or remove payment methods in the Payment section
• Notification Preferences: Control what notifications you receive in Settings > Notifications

Need More Help?

If you can't find the answer you're looking for, our support team is ready to assist you.

Contact us at support@dukaane.com or call +91-9876543210 during business hours.

General Questions

Customer Questions

Getting Started as a Shop Owner

Welcome to Dukaane for Shop Owners! Follow these steps to get your business online:

1. Download the "Local Shop Manager" app from the App Store or Google Play
2. Create your business account with your shop details
3. Verify your business with the required documents
4. Set up your product catalog by adding items, prices, and images
5. Configure your delivery areas and operating hours
6. Go live and start receiving orders!

Managing Orders

Once your shop is live, you'll start receiving orders through the app. Here's how to manage them effectively:

• Order Notifications: You'll receive push notifications for new orders
• Order Processing: Accept or reject orders based on your current capacity
• Preparation Time: Set realistic preparation times for different products
• Order Updates: Keep customers informed about their order status

Tips for Success

• Keep your product catalog updated with accurate prices and availability
• Use high-quality images for your products
• Respond promptly to customer inquiries and order requests
• Offer promotions to attract new customers
• Ask satisfied customers for reviews to build credibility

Getting Started as a Delivery Partner

Join our network of delivery partners and start earning with flexible hours:

1. Download the "Dukaane Delivery Partner" app
2. Complete the registration process with your personal and vehicle details
3. Submit the required documents for verification
4. Complete the orientation and training process
5. Start accepting delivery requests and earn money!

Managing Deliveries

Once you're active on the platform, follow these best practices for successful deliveries:

• Accepting Requests: You'll receive delivery requests based on your location and availability
• Pickup Process: Verify the order details with the shop owner before leaving
• Delivery Process: Follow the navigation to the customer's location and complete the delivery
• Payment Collection: Collect cash payments if applicable and confirm in the app

Maximizing Your Earnings

• Work during peak hours (lunch and dinner times) for more delivery requests
• Maintain a high acceptance rate to get priority for requests
• Provide excellent service to earn tips and better ratings
• Keep your vehicle in good condition to avoid downtime
• Familiarize yourself with your delivery area to optimize routes